Job Code: SXW-315
Cash/Prizes: Very competitive base salary, stock options (RSUs), and performance bonus (10+% for past four years)
Audience: Applications developers and professional services engineers configuring complex rules engines and UIs for enterprise risk-management apps
Location: Onsite in Foster City 3-4 days/week
Starts: ASAP
Duration: Full-time, 40 hrs/week, indefinite
Relocation/Visa assistance: No
Representation: Principals only, please
This successful enterprise software company, whose stock price has doubled since its recent IPO, needs a staff Senior Technical Writer to create reference documentation for application developers and professional services experts integrating its powerful web-based risk-management tools.
You?ll work with local SMEs and use the products extensively, gaining a hands-on understanding of how parameters in the XML configuration files affect the UI, data model, and rules engine so they can work optimally with third-party applications and databases.
You?ll be part of a ten-person, senior-level technical writing team that sits with the developers and participates in daily stand-ups (although the writers aren?t yet in full Agile mode themselves). You?ll write simple code to test assumptions as well as short Java and JavaScript code examples to support your documentation. At least 75 percent of each release is original content; the rest is modifying and re-factoring existing material. In addition to developers, writers interact extensively with professional services and product managers, and monitor customer support forums, to stay focused on what users need.
The successful candidate needs solid experience with XML, Java, and documenting code, but must also want to understand the technology?s business functionality. You?ll need strong API doc skills as well as the proven ability to explain the purpose of the features you?re documenting. Specifically, you must be able to answer questions about the technology you?ve used and documented. Alternatively, if you?re an articulate software developer who can write, this company also wants to hear from you.
Culturally, this company values tech writers who take the initiative, are forthcoming with ideas, welcome constructive criticism, and prefer mature, reasoned discourse and thoughtful solutions. They?ve got good processes, plenty of doc-production automation, a sustainable workload, and a lot of respect.
This is a full-time (40 hours/week) salaried position in which you?ll work mostly onsite in Foster City. You?ll be able to work from home one and sometimes two days/week, but this will never become a fully ? or even mostly ? offsite position. In addition to full benefits, you?ll earn a very competitive base salary, stock options (in the form of restricted stock units, RSUs), and a bonus tied to the company?s sales numbers and customer satisfaction performance. That bonus, targeted at 10 percent of base salary, has paid out more generously for the past four years.
Note: this project is also available as a contract (apply to position ?CXW-314?); regardless, the company wants a resource who?ll stay at least a year.
Required:
- Solid experience creating original API documentation
- Proven ability to read Java or JavaScript code and work with XML and XSD files
- Working knowledge of object-oriented programming concepts, databases, and web applications
- Proven ability to figure out what complex enterprise products do, using cues (but not specs or even roadmaps) from SMEs, then explain them effectively to a busy, technically sophisticated reader
- Sharable, extensive (not 3-4pp) API writing samples and reachable references
- Full-time availability
- Ability to work in Foster City, CA
Desired:
- Experience documenting enterprise apps at Oracle, VMware, Salesforce, Splunk, Sun, or similar
- Formal training in computer science, engineering, or a similar technical discipline
- Proficiency with FrameMaker
- Experience with network protocols and standards such as web services interoperability (WS-I) and SOAP
- Work experience in an Agile environment
- Exposure to writing documentation for translation
- Background developing or QA?ing complex software
To apply:
Please visit contentrules.com/apply, citing ?SXW-315? in the Job Code field.
Note: Content Rules has many content-development opportunities with SF Bay Area technology companies. Visit www.contentrules.com/jobs for details.
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